Privacy policy

This Privacy Policy describes how TheQuirkStore (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from TheQuirkStore.in (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect in accordance with this Privacy Policy.

TheQuirkStore is a brand owned and operated by PixelFox, a registered sole proprietorship in India.

Please read this Privacy Policy carefully. By accessing or using any part of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, legal requirements, or regulatory obligations. When we do, we will update the “Last updated” date at the top of this page and take any additional steps required under applicable law.

How We Collect and Use Your Personal Information

To provide and improve the Services, we collect personal information from various sources. The type of information collected depends on how you interact with TheQuirkStore.

In addition to the specific uses described below, we may use your information to:

Communicate with you
Improve and maintain our Services
Comply with legal obligations
Enforce our terms and policies
Protect the rights, safety, and integrity of SnugLlama and our users

What Personal Information We Collect

“Personal information” refers to information that identifies, relates to, describes, or can reasonably be linked to you.

Information You Provide Directly

You may provide us with personal information when you use our Services, including:

Contact details: name, email address, phone number, billing and shipping address
Order information: order history, payment confirmation, delivery details
Account information: login credentials and security-related details
Shopping activity: products viewed, added to cart, wishlisted, purchased
Customer support communications: messages, emails, or other information you choose to share with us

Some features of the Services require certain personal information. Choosing not to provide it may limit access to those features.

Information Collected Automatically (Usage Data)

We automatically collect certain information about your interaction with the Site, including:

Device and browser information
IP address
Network and connection details
Pages viewed, actions taken, and time spent

This information is collected using cookies, pixels, and similar technologies (“Cookies”).

Information from Third Parties

We may receive personal information from third-party service providers, including:

Shopify, which powers our online store
Payment processors, who collect payment details to complete transactions
Marketing and analytics partners, who help us understand site usage and performance

Any information received from third parties is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to:

Process payments and fulfill orders
Arrange shipping and delivery
Manage returns, replacements, or refunds
Maintain and support your account

Marketing and Communication

With your consent where required, we may send you:

Updates, promotions, or announcements
Product recommendations or offers

You can opt out of marketing communications at any time.

Security and Fraud Prevention

We use personal information to detect and prevent fraud, abuse, or unauthorized activity. You are responsible for keeping your account credentials secure.

Customer Support and Service Improvement

We use information to respond to queries, resolve issues, and improve the overall experience.

Cookies

We use Cookies to operate and improve the Site, remember preferences, analyze traffic, and enhance functionality.

For details on Shopify-related cookies, visit:

https://www.shopify.com/legal/cookies

You may manage Cookies through your browser settings. Disabling Cookies may affect certain features or functionality of the Site.

How We Disclose Personal Information

We may share your personal information in limited circumstances, including:

With service providers (payments, shipping, analytics, customer support)
With marketing partners (in accordance with their privacy policies)
When required by law or legal process
In connection with a business transaction (e.g., restructuring or sale)

We do not sell sensitive personal information or use it to infer personal characteristics.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies independently.

Children’s Data

TheQuirkStore does not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.

Security and Data Retention

We take reasonable steps to protect your personal information, but no system is completely secure. Transmission of information over the internet is not guaranteed to be secure.

We retain personal information only as long as necessary to:

Provide Services
Meet legal or regulatory requirements
Resolve disputes
Enforce agreements

Your Rights

Depending on your location, you may have rights including:

Access to your personal information
Correction of inaccurate data
Deletion of personal information
Data portability
Restriction or objection to processing
Withdrawal of consent
Managing marketing preferences

You may exercise these rights by contacting us using the details below. We may verify your identity before responding.

Complaints

If you have concerns about how your personal information is handled, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be processed outside your country of residence, including by third-party service providers. Where required, we rely on appropriate safeguards to protect transferred data.