Terms of service

This website is operated by TheQuirkStore. Throughout the site, the terms “we”, “us”, and “our” refer to SnugLlama. SnugLlama offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

TheQuirkStore is a brand owned and operated by PixelFox, a registered sole proprietorship based in India.

All operations, billing, and communications are managed under this legal entity.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the Terms, you may not access the website or use any Services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or place of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products or Services for any unlawful purpose or in violation of applicable laws.

You must not transmit any viruses, malware, or destructive code.

Any breach of these Terms may result in immediate termination of access to our Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time, for any reason.

Your content (excluding payment information) may be transferred unencrypted across networks and adapted to technical requirements. Payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 – PRODUCTS & SERVICES

Certain products may be available exclusively online and in limited quantities.

Product descriptions, pricing, availability, and specifications are subject to change without notice.

We do not guarantee that product images or colors displayed on your device will be perfectly accurate, as display settings may vary.

We reserve the right to limit or discontinue products or services at our discretion.

All returns, replacements, refunds, and cancellations are governed strictly by our Returns, Replacements & Refunds Policy.

We do not offer refunds for change of mind, personal preference, or buyer’s remorse.

SECTION 4 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order, including those suspected to be placed by resellers or distributors.

Once an order is confirmed or paid, customer-initiated cancellations are not permitted except as outlined in our Returns Policy.

You agree to provide current, complete, and accurate purchase and delivery information. TheQuirkStore is not responsible for delays or failures caused by incorrect or incomplete details.

SECTION 5 – USER RESPONSIBILITIES

You are responsible for:

Providing accurate delivery information
Being available to receive deliveries

We are not liable for failed or delayed deliveries due to incorrect addresses, unavailability, refusal of delivery, or repeated failed attempts.

SECTION 6 – THIRD-PARTY LINKS & TOOLS

Our site may include links or access to third-party tools or websites. These are provided “as is” without warranties or endorsements.

Use of third-party services is at your own risk and subject to their respective terms and policies.

SECTION 7 – USER CONTENT & FEEDBACK

By submitting feedback, suggestions, reviews, or other content, you grant SnugLlama the right to use, reproduce, and distribute such content without restriction or compensation.

You must not submit content that is unlawful, abusive, defamatory, obscene, or infringes intellectual property rights.

SECTION 8 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 9 – ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions, and to cancel or modify orders if information on the site is inaccurate, even after submission.

SECTION 10 – PROHIBITED USES

You are prohibited from using the site or its content for:

Any unlawful purpose
Harassment, abuse, or discrimination
Uploading malicious code
Scraping, spamming, or automated misuse
Interfering with site security or functionality

Violations may result in termination of access to Services.

SECTION 11 – INTELLECTUAL PROPERTY

All content on this site—including text, images, graphics, logos, product photos, and digital assets—is the property of TheQuirkStore/ PixelFox and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

SECTION 12 – FORCE MAJEURE

TheQuirkStore shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, courier disruptions, government actions, or telecommunications failures.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free access to the Services.

All products and Services are provided “as is” and “as available.”

To the maximum extent permitted by law, TheQuirkStores liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless TheQuirkStore,managed and operated by PixelFox, and our employees, partners, and contractors from any claims arising out of your breach of these Terms or violation of law.

SECTION 15 – TERMINATION

We may terminate or suspend access to the Services at any time if you breach these Terms. You remain liable for all amounts due up to the date of termination.

SECTION 16 – GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts of Noida, uttar pradesh, India.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the entire agreement between you and SnugLlama and supersede any prior agreements or communications.